Notice of Information We Collect And How We Use It
Our primary purpose in collecting Personal Information (as defined below) is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide Services and features that most likely meet your needs, and to customize our Services to make your experience safer and easier. We only collect Personal Information about you that we consider necessary for achieving this purpose, although we may collect additional Personal Information if you decide to provide it to us. “Personal Information” means information that specifically identifies an individual (such as a name, address, telephone number, mobile number or e-mail address) or other information about that individual that is directly linked to Personal Information. Personal Information does not include “aggregate” information, which is data we collect about the use of our Services.
In general, you can use our Services without telling us who you are or revealing any Personal Information about yourself. You can choose not to provide us with certain information, but by doing so, you may not be able to take advantage of many of our Services’ features and functionality. We use Personal Information to deliver the Services to you, to improve our Services and to develop analytics and aggregated data that allows us and our affiliates to improve our Services. In order to make full use of our Services, you must first complete the registration form, create Login Credentials and configure your Raybaby device(s). Once you give us your Personal Information, you are no longer anonymous to us.
In addition, we collect information related to your usage of our Services. When you have a configured the Raybaby device, it will collect certain biometric information, such as body position, breathing rate, sleep pattern and also audio and video information. We will not share that information with third parties, except for internet or telecommunications companies who we use to provide the Services. As one example, you can use our Services to receive a Mobile Apps alert regarding such information.
Information We Collect About Users of Our Services
We automatically track certain information based upon your use of our Services. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community.
By using our Services, you indicate your consent for Raybaby and our affiliates to send cookies to your computer or mobile device in order to uniquely identify your browser and improve the quality of our services; you may turn off cookies in your browser though, in doing so, some or all of our Services may not work. For a description of how cookies work, please see the section entitled “Cookies” below.
Like many websites, we automatically gather certain information about our Sites traffic and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may use this information, which does not identify individual users, to analyze trends, to administer the Sites, to track users’ movements around the Sites and to gather demographic information about our user base.
We do not link this automatically collected data to Personal Information.
We use a third-party tracking service that uses log files and cookies, see below, to track non- Personal Information about visitors to the Sites in the aggregate. This service captures usage and volume statistics to improve our Services.
We use both session ID and persistent cookies.
A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store your password, so you do not have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our Sites.
If you reject cookies, you may still use our Sites or other Services, but your ability to use some areas of our Sites or some Services may be limited.
If you use our Services on a mobile device, we may collect information from your device, including device ID, your mobile carrier, and your physical (GPS) location. We may store and use that information for security purposes (for example, for user verification). We may limit your ability to use a mobile device or the Mobile Apps to use within the same country as the associated Raybaby device, although, if legally permitted, we may also allow you to access your Raybaby device from another country if you choose to do so. We do not share your location information with third parties. Depending on your device, you may turn off location services by going to your device settings.
Once you have established your account on your mobile device or computer, we collect information we receive from your mobile device or computer, such as your device’s type, number and the serial number of its chip.
Use of the Services on a mobile device or the Mobile Apps may allow your mobile carrier or other access provider to view data that appears on the device as a result. Your mobile carrier’s privacy policies will define how they handle and protect such data, and we encourage you to become familiar with those policies.
Information We Collect To Respond To Your Choices and Requests
In order to use some features of our Services, you must first complete the registration form and create a user name and password. During registration, you are required to give truthful contact information (such as name and email address) in accordance with our Terms. We use this information to contact you about our Services in which you have expressed interest. Your registration information will allow us to link your usage of the Mobile Apps to Raybaby device and allow you access to forums. We will use this information in order to provide our Services to you. We may also link your registration information to aggregate information about your usage of our Services, and we will use that information to understand how you use our Services and to improve our performance of Services to you.
SURVEYS, CONTESTS, OR PROMOTIONS
We may provide you the opportunity to participate in surveys, contests or promotions through our Services. If you participate, we will request certain Personal Information from you. The requested information typically includes contact information (such as name and shipping address) and demographic information.
We use this information to notify contest winners and award prizes, to monitor website traffic, or to personalize our Services (in the case of anonymous information collected in surveys) and to send participants an email newsletter.
For the avoidance of doubt, you acknowledge and agree that in no case may we be held liable for the collection, storage, and use of your information by a third party, regardless of whether you link to the third party website from the Sites.
FORUMS AND CHAT ROOMS
If you choose to post messages in our forums and chat rooms or other public message areas, or leave feedback for other users, we will collect the information you post. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Sites, we may collect such information into a file specific to you. We reserve the right to terminate the accounts of visitors who use these services in a manner inconsistent with the Terms.
Communication From Us or the Sites
If you wish to subscribe to our newsletter(s), we may use your name and email address to send a newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the Personal Information you provide us, we will send you a welcoming email to verify your Login Credentials. We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. You may contact customer service at email@example.com.
We may store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your preferences. We do not tie your Personal Information, or your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the Sites for you.
We share your profile with third parties in aggregate form only.
ENHANCEMENT OF PROFILE INFORMATION
We may purchase marketing data from third parties and add it to our existing user database, to better target our advertising and to provide pertinent offers in which we think you would be interested. To enrich our profiles of individual customers, we tie this information to the Personal Information they have provided to us.
Conditions Under Which We Share Information
AGGREGATE INFORMATION (NON-PERSONALLY IDENTIFIABLE)
We may share aggregated demographic information about our user base with our affiliates and business associates. This information does not identify individual users. While we do not currently use advertising to support our Services, we reserve the right to share aggregate information with advertisers or data brokers who may be interested in such data. If we do decide to use advertising to support our Services, we may share usage information of our Services with our advertising affiliates to help them target advertisements to appropriate users.
We do not link aggregate user data with Personal Information. Your contributions or notes to a module, forum or other service on the Sites (“Contribution”) may also be aggregated and made publicly available. Your Contributions may be aggregated according to their registration and login status.
Some of our Services may include features that give you the option to share certain of your information with friends and other third parties. If you use such features, we will share such information with the persons you identify.
DMCA Notice and Takedown Procedures
We reserve the right to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Sites; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.
We provide you the opportunity to ‘opt-out’ of having your Personal Information used for certain purposes, when we ask for this information.
If you no longer wish to receive our newsletter and promotional communications, if any, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at firstname.lastname@example.org. We offer an opportunity to opt-out of certain communications on the Sites, through the Mobile Apps, or you may contact us at email@example.com
You will be notified when your Personal Information is to be collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Your California Privacy Rights
California Civil Code Section 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org.
Choice and Opt-Out
The Sites may contain links to other websites that are not owned or controlled by Raybaby. Please be aware that we are not responsible for the privacy policies of such other websites.
We encourage you to be aware when you leave the Sites and to read the privacy policies of each and every website that collects Personal Information.
Changes to Your Information & Third Party Usage
If your Personal Information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on your member information page, to the extent such page is available on the Sites, removing the Mobile Apps, or contacting us at email@example.com
Please keep in mind that whenever you voluntarily make your Personal Information or other private information available for viewing by third parties online – for example on blogs, discussion forums, or other community posting or social networking websites – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
Security of Your Information
The security of your Personal Information is important to us. When you enter sensitive information on our registration forms, we encrypt that information using secure socket layer technology (SSL). We do not encrypt data transmitted from Raybaby to our servers, or between our servers and the Mobile Apps.
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our Sites, you can email us at firstname.lastname@example.org
Children Under 18
Our Services are not directed to people under 18 years of age. If you become aware that your child has provided us with Personal Information without your consent, please contact us at email@example.com. We do not knowingly collect Personal Information from children under 18. If we become aware that a child under 18 has provided us with Personal Information, we take steps to remove that information and terminate the applicable account. We may allow a child under the age of 18, such as a babysitter, to use the Services, but if we do so, we will request that you do not provide us with any Personal Information for such individual, and that individual will be using our Services under your account.
Terms and Instruction Manual
Please also visit our Unified Terms & Conditions establishing the use, disclaimers, and limitations of liability governing the use of our Products and Services. Our Instruction Manual also provides helpful information governing your legal relationship with us.
Effective Date: July 1st, 2018